1. Information We Collect 

We may collect the following types of information: 

a. Personal Information 

When you make a reservation, submit an enquiry, or subscribe to our updates, we may collect your: 

• Full name
• Email address
• Contact number 

Reservation details (date, time, number of guests, and special requests) 

b. Technical Information 

When you browse our website, certain information may be automatically collected, such as: 

• IP address
• Browser type and version
• Device information
• Pages visited and time spent 

This helps us improve the performance, content, and functionality of our website. 

2. How We Use 

Your information is used for the following purposes:

• To process and confirm your reservations
• To communicate with you about bookings or enquiries
• To send you updates, promotions, or event invitations (if you have opted in)
• To enhance our dining and customer experience
• To comply with legal, regulatory, or security obligations

3. Disclosure of Information

We do not sell, rent, or trade your personal data.
Your information may only be shared with:

• Authorised partners and service providers who assist with reservations, website hosting, or communications
• Government authorities or regulators, if required by law

All partners are required to manage your data in accordance with the Personal Data Protection Act (PDPA) of Singapore.

4. Data Retention

We retain your personal data only for as long as it is necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once no longer needed, your data will be securely deleted or anonymised.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic.
You can manage or disable cookies through your browser settings, though this may affect site functionality.

6. Data Security

We implement appropriate administrative, technical, and physical measures to safeguard your personal information from unauthorised access, use, or disclosure.

7. Your Rights

Under the Singapore Personal Data Protection Act (PDPA), you have the right to:

• Request access to your personal data
• Correct or update inaccurate information
• Withdraw consent to the collection, use, or disclosure of your data

To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions or requests concerning this Privacy Policy or your personal data, please contact:

Ki-Sho
29 Scotts Road, Singapore 228224
(+65) 9061 6109
ki-sho@chateaucc.com

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any revisions will be reflected on this page with the updated “Last Updated” date.